FREQUENTLY ASKED QUESTIONS
Frequently Asked Questions
HG Home Guardian – Your Home Dashboard™
Who will offer HG Home Guardian?
HG Home Guardian will be offered through top-tier HVAC, plumbing, electrical, and roofing contractors across the U.S. These service providers will be the primary distributors and installation partners, bringing the technology directly into homes as part of service calls or new system installs.
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Does it really monitor water quality in real time?
Yes. HG Home Guardian continuously measures water quality using advanced sensors that monitor TDS (Total Dissolved Solids), EC (Electrical Conductivity), temperature, and flow rates. Homeowners and contractors can see real-time data through the dashboard, helping to detect potential issues like contamination, scale buildup, or corrosion before they become major problems.
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Is it easy to install?
Absolutely. HG Home Guardian was designed for fast and simple installation by contractors. The sensors are modular, wireless, and plug-and-play—making deployment seamless without disrupting the homeowner’s daily routine.
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How is it a retention hub for contractors?
HG Home Guardian creates long-term service relationships by giving contractors remote visibility into the health of their customers' homes. With real-time diagnostics, alerts, and predictive maintenance data, contractors can proactively serve clients, schedule timely maintenance, and prevent major breakdowns—leading to increased trust, recurring revenue, and reduced customer churn.
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How will homeowners benefit?
Homeowners gain peace of mind with 24/7 monitoring of their home's critical systems: HVAC, electrical, water, and air quality. The dashboard provides real-time updates, alerts, and maintenance reminders—empowering homeowners to take action before small issues become costly repairs. It’s like having a home health report at your fingertips.
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How far can the devices stay connected wirelessly?
Using Z-Wave Long Range technology, HG Home Guardian devices can maintain secure, reliable wireless connections up to 1 mile in open air and hundreds of feet through walls or inside homes—far beyond standard Wi-Fi or Bluetooth capabilities.
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How much will it cost?
HG Home Guardian systems will start at $1899 for a basic kit and scale based on the size and complexity of the home. Contractors may offer flexible pricing packages, including installation, monitoring, and maintenance plans tailored to the homeowner’s needs.
