Pre-Order Terms and Conditions
1. MANUFACTURER INFORMATION
Manufacturer: HG Home Guardian Inc., a Delaware corporation
Business Address: 2700 E. Coast Hwy, Suite 200, Corona Del Mar, CA 92625
Product: Home Guardian (the “Device”)
Estimated Delivery Window: Q3 2026 (estimate only)
2. PRE-ORDER
This Pre-Order Agreement (“Agreement”) is governed by California consumer protection laws, including the California Civil Code and the California Business & Professions Code. By placing a pre-order, Customer understands and agrees that:
The Device is not yet available for immediate delivery;
The pre-order reserves a place in Manufacturer’s production and fulfillment queue; and
Delivery timing is an estimate, not a promise.
3. PRICE & PAYMENT TERMS
A. Deposit Disclosure
The three percent (3%) pre-order deposit is collected to cover administrative, planning, and early production costs, including materials procurement and production scheduling. The deposit is non-refundable once Manufacturer has commenced order-specific processing, except as required by California law.
B. Final Payment Requirement
The remaining balance must be paid in full before shipment. Manufacturer will provide notice when the Device is ready for final invoicing. If the remaining balance is not paid within the stated payment window:
The order may be cancelled by Manufacturer;
The deposit may be retained to the extent permitted by California law; and
Manufacturer may resell or reallocate the Device.
4. DELIVERY & DELAYS
A. Estimated Delivery Only
Any delivery date or delivery window provided is a good-faith estimate, not a guaranteed delivery date.
B. Permitted Delays
Manufacturer shall not be liable for delays caused by factors including, but not limited to:
Supply chain disruptions;
Component shortages;
Regulatory or compliance delays;
Transportation or logistics issues; or
Events beyond Manufacturer’s reasonable control.
If delivery is materially delayed, Manufacturer may provide Customer with updated estimates or the option to cancel as required by applicable California law.
5. PRODUCT MODIFICATIONS
Manufacturer reserves the right to make reasonable modifications to the Device prior to delivery, including changes to design, materials, components, or specifications, provided that such modifications do not materially reduce the core advertised functionality of the Device.
Such changes may be made to:
Improve performance or reliability;
Address supply availability;
Ensure safety or regulatory compliance; or
Enhance manufacturability.
6. CANCELLATION RIGHTS
Customer may cancel the pre-order:
As required by California law; or
If Manufacturer is unable to deliver the Device within a reasonable time after providing notice of delay.
Any refund, if applicable, will be issued in accordance with California consumer protection statutes and regulations.
7. WARRANTIES
Any express warranty applicable to the Device will be provided at the time of delivery, not at the pre-order stage.
To the maximum extent permitted by California law:
No implied warranties apply prior to delivery;
Any implied warranties after delivery are limited in duration to the maximum extent allowed by law.
8. LIMITATION OF LIABILITY
To the maximum extent permitted by California law:
Manufacturer shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, including but not limited to loss of use, loss of data, loss of profits, or business interruption, arising out of or relating to this pre-order or the Device, even if Manufacturer has been advised of the possibility of such damages.
Manufacturer’s total cumulative liability arising out of or relating to this pre-order, the Device, or any delay or failure in delivery shall not exceed the total amount actually paid by Customer to Manufacturer for the Device.
Nothing in this Agreement excludes or limits liability that cannot be excluded or limited under California law.
9. ASSUMPTION OF RISK & RELEASE
Customer acknowledges that:
The Device may incorporate new, untested, or evolving technologies;
Pre-production and early production products may differ from marketing materials; and
Use of the Device may involve inherent risks.
To the maximum extent permitted by California law, Customer voluntarily assumes all risks associated with the Device and hereby releases Manufacturer, its officers, directors, employees, contractors, suppliers, and affiliates from any and all claims arising out of or relating to pre-order expectations, delays, or non-material deviations in the Device.
10. INDEMNIFICATION
To the maximum extent permitted by California law, Customer agrees to indemnify, defend, and hold harmless Manufacturer and its officers, directors, employees, agents, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of:
Customer’s misuse of the Device;
Customer’s violation of this Agreement; or
Customer’s violation of any applicable law or regulation.
11. FORCE MAJEURE
Manufacturer shall not be liable for any delay or failure to perform caused by events beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, labor disputes, supply shortages, transportation interruptions, governmental actions, or failures of utilities or communications networks.
12. NO CLASS ACTION / JURY WAIVER
To the maximum extent permitted by California law, Customer agrees that any dispute arising out of or relating to this Agreement shall be brought in Customer’s individual capacity only and not as a plaintiff or class member in any purported class, collective, or representative proceeding. Customer knowingly and voluntarily waives any right to a jury trial in any action arising out of or relating to this Agreement.
13. SEVERABILITY
If any provision of this Agreement is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
14. ASSIGNMENT
Manufacturer may assign or transfer this Agreement, in whole or in part, without restriction. Customer may not assign this Agreement without Manufacturer’s prior written consent.
15. GOVERNING LAW
This Agreement is governed by the laws of the State of California, without regard to conflict-of-law principles.
16. DISPUTES
Any disputes arising out of this Agreement shall be submitted to binding arbitration in Orange County, California through AAA/JAMS before a single arbitrator. All costs of such arbitration shall be shared equally by each party.
17. ENTIRE AGREEMENT
This Agreement constitutes the entire understanding between Customer and Manufacturer regarding the pre-order of the Device and supersedes all prior communications. No amendment is binding unless in writing and agreed to by Manufacturer.
18. CUSTOMER ACKNOWLEDGMENT
By submitting a pre-order through this website, Customer acknowledges and agrees that:
This transaction is a pre-order, not an immediate sale;
Delivery timing is estimated and not guaranteed;
The 3% deposit is subject to California law and may be non-refundable once order-specific processing begins; and
Full payment is required before shipment.